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Frequently Asked Questions
Our delivery charges are a flat rate of $4 for all orders within Lebanon.
We strive to deliver your orders within 3-7 business days from the date of purchase.
Currently, we only offer shipping within Lebanon. However, we are actively exploring the possibility of expanding our services to international destinations in the future.
For your convenience, we currently accept Cash on Delivery as our primary payment method.
Once your order has been confirmed, we are unable to accept cancellations. Please carefully review your order details before submitting it to ensure accuracy.
We understand your disappointment. While we can't offer a refund we'd be happy to discuss other option such as an exchange.
You may exchange your order within 10 days of receiving it. Exchanges are subject to availability and are limited to items of the same product in a different size or color. Please contact our customer support team to initiate an exchange.
If you receive a wrong or defective product, please contact our customer support team immediately. We will do our best to resolve the issue promptly. Please provide your order number and a detailed description of the problem.